Households with health needs
If you or someone you live with has health needs, this will affect which smart energy options are suitable for you.
Some health conditions might mean you have high energy usage
Some people may need to keep their homes warmer than average if they have a health condition that’s affected by the cold (for example, a cardiovascular or respiratory condition). This may also apply to older people (aged 65+) or young children (under 5).
Some energy consumers are medically dependent on electricity, for example for respiratory apparatus or stairlift. Some people are dependent on electricity for communication in relation to their health e.g. assistive technology users; telephone-based support services for older people. Interruption of supply for households dependent on electricity- for example when installing a smart meter or renewable technology – needs careful planning and management. For example, the installation of a smart meter or renewable technology could result in short periods where grid electricity is not available. Temporary alternative power sources may be required in these instances.
Are smart energy options right for your household?
Smart energy options can offer significant benefits to people with health needs. For example, timer plugs or devices that can be controlled remotely are convenient, increase independence and can save money. Electricity battery storage could provide a backup for essential equipment in a power cut.
However, flexibility services may not be suitable for people who prefer a regular routine or that require high energy use at peak times when energy is more expensive.
Checklist for carers and households with health needs
Please consider the following if you are thinking about smart energy options:
- Ask for accessible information about a smart energy option if it is not available.
- Check if the technology is compatible with Assistive Technology e.g. voice activation; screen reader compatibility.
- Ask about extra support available to aid installation e.g. loft clearance, moving furniture.
- Ensure the installer is accredited. Do they have experience in working with people with health issues and carers?
- Ask for a detailed installation plan, to cover advanced notification of appointments, health and safety, flexibility with timing if health issues arise and consideration of carer requirements.
- Find out if installation can be adapted to suit your needs. For example, an EV charger placed for your operating needs; charger screen tilt for standing or seated positions.