Speak to an advisor
For users in the NGED region
If you’d like more advice about fuel bills, the Priority Services Register, energy efficiency improvements and smart energy options please contact an energy advisor in your area.
East Midlands
West Midlands
South Wales
South West England
For users in the NPg region
Hull and East Riding council areas
Citizens Advice Hull & East Riding
Advice request form can be completed online at: https://www.hullandeastridingcab.org.uk
Phone: 0808 278 7981: Monday to Friday 9.00 am – 4.30 pm
Leeds Metropolitan District
Citizens Advice Leeds
Advice request form can be completed online at: https://citizensadviceleeds.org.uk/
Phone: 0800 448 0721 Telephone and Digital services Monday - Friday, 9am - 5pm
North Yorkshire region
Citizens Advice North Yorkshire Advice and Law Centre
Advice request form can be completed online at: https://www.cany.org.uk/
Phone: 01642 633877 This is a call back service. We will take details of your enquiry and arrange for an adviser to call you back.
Email: support@stockton-cab.co.uk
All regions
The organisations below cover the whole Northern Powergrid license area. (This is the North East of England, Humber, Teeside, North, South and West Yorkshire, North Lincolnshire).
National Energy Foundation
Phone: 01908 665555
Email: info@nef.org.uk
Communitas
Phone : 0113 4862941
Email: hello@ce-cic.org.uk